Sharon L. Bender, PhD

Welcome to the personal Web Site of

Sharon L. Bender, Ph.D.


	More Publications

	Bender's Psychomotor Domain Taxonomy: Learning Skills through Thinking, Feeling, and Doing

	Communicating with Online Learners

	Dealing with Difficult Online Learners: Two Perspectives, Five Best Practices, and Ten Difficult Learner Types

	Doctoral Odyssey: The Journey

	Dynamics of Group Polarization

	Portrait of an Extreme Makeover Volunteer

	Producing the Capstone Project

	Triangulation Thinking: A New Angle on Problem Solving

	Word Power: Discovering your Roots



	Relative Resources

	Executive Coaching Program helps polish your workforce with employee, leadership, training, and strategic business coaching services. <More >

	FranklinCovey Coaching offers "The 7 Habits of Highly Effective People" life coaching. <More>

	"A life coach helps their client to identify what they want to achieve, whether it is in their personal, professional, public or private lives." — Helen Cyrus-Whittle

	Resources offered at this site are not to be considered as recommendations. These are merely sites I have come upon that seem useful to my visitors.

Dr. Bender has been an extraordinary teacher/facilitator/mentor. I had the pleasure of working with her on several levels, the first in academics, and the second as my advisor during the Capstone experience. She was professional and caring. I found working with her to be very productive and I would recommend her to any and all students. — M. Neder

The purpose of this site is to share the many problem-solving concepts I've invented, dating back to the early 1980s. My inventions, often consisting of simplified adaptations of historically proven methods have been developed from my experience and educational background. The following list provides an historical overview of my concepts and inventions as developed and applied. To view the related publications at this site, click on the links from the left hand column below.

Concepts/Inventions (Links)	Development and Applications
Bender's 3Ps of Feedback	(purpose, perspective, and proposal); "Communicating with Online Learners," ITDL (Bender, Brewer, & Whale, 2006)
Bender's 3Rs of Research	(recommend, research, report); "Producing the Doctoral Dissertation," unpublished manuscript, Dissertation (2000)
Bender's ARC Analysis	(analyze/realize/conceptualize); "RE Success Series" (1982), “Be the Best” training at AlliedSignal (1994-1995), BA courses (1994-1997), “Understanding Distance Education” manuscript (1999)
Bender's Bottom Line Team	MECA focus group, AlliedSignal (1994), Group Dynamics course (1996), weLEAD Magazine (2004), "Redeem Team" article (1999)
Bender's BED Approach	(brainstorming/entitlement/defect); TQM/TQL Training (1992-1995)
Bender's CAR Analysis	(conception, application, realization); “Understanding Distance Education” manuscript (1999); "Bender's Power Chip" (2002), not to be confused with ARC in which "A" means analyze vs. application.
Bender's Coaching Proficiency Readiness (CPR)	(communication/promotion/recognition); CoachVille’s (2002), "The 15 Proficiencies: Hallmarks of the Certified Coach"
Bender's Culture of Inquiry Cycle	Dissertation development (1999-2000)
Bender's Data Recycling	Computers & Society I&II (1994), Strategic Planning, BASF(1996), Strategic Management course (2001), Dissertation (2000)
Bender's Developmental Rating Scale	Leadership Behavior Analysis II, BASF, Corporate Training Department (1997)
Bender's Enlightened Leadership Theory	TQM/TQL Training (1992-1995),1998 BA course paper
Bender's Era Paradigms	(past, present, potential) Reigeluth (1999)
Bender's Feel/Think/Do (Act) or Think/Feel/Do Paradigm	Real Estate Success Series (1982), TQM/TQL Training (1992-1995), Bender's Psychomotor Domain Taxonomy
Bender's Goal Completion Trio	Franklin Quest program (1996), “Understanding Distance Education” manuscript (1999)
Bender's Good Procrastination	Miscellaneous experiences
Bender's Honor Continuum	Miscellaneous experiences
Bender's Human Realms	Real Estate training (1982), “Understanding Distance Education” manuscript (1999), Dissertation (2000), Training & Performance Improvement courses (2006)
Bender's MED Approach	(motivate/educate/delegate); TQM/TQL Training (1992-1995), Organizational Behavior course (2000)
Bender's Power of Three (POT)	Miscellaneous experiences
Bender's Q3 Inquiries Library	(quantitative/qualitative/quasitative); ISPI Journal (2006), New Years Eve (2004) as Research Trio (AKA Q3 Inquiries/Q3 Inquiry), q3inquiries.com (2006 & 2008), components developed previously, such as open-closed-blended questions in RE Success Series (1982),"Vocabulary Power" seminar (1994), Word Power course (1996), Dissertation (2000)
Bender's SAR Interview Trio	(situation/action/resolution); DBM Career Development (1996), Interviewing course (1996)
Bender's Self Motivational Speaking	Various training experiences since the 1980s
Bender's SCaT Model	(square, circle, and triangle); Children's Party (1980s), New Supervisor/Manager Training Program (1997); etc.
Bender's Six Buckets	(what, where, how, who, why, when); "Vocabulary Power" (1994), Word Power (1996), Capstone Project course (1998), Dissertation (2000)
Bender' s Spirituality Realms	Miscellaneous experiences
Bender's SOR Analysis	(strengths/opportunities/roadblocks); Strategic Planning, BASF(1996), BASF Career Development Program (1998), “Understanding Distance Education” manuscript (1999), Strategic Management Course (2000)
Bender's Success Doodling	Miscellaneous experiences
Bender's TCI	(triangulation, categorization, interpretation); Dissertation (2000)
Bender's TCO in Education	Teaching career since 1999
Bender's Thematic Griding	Dissertation development (1999-2000); Communicating with Online Learners
Bender's Tri-Solution	(identification/interpretation/implementation); TQM/TQL Training (1992-1995), AAA (assess, analyze, action = identify, interpret, implement) model developed at DBM (1996)
Bender's Tri-Sphere of Influence	(private/professional/public spheres); RE Success Series (1982), DBM Career Development (1996), etc.
Bender's Triad Assessment	TQM/TQL Training (1992-1995), Group Dynamics course (1996)
Bender's Triangulation Thinking	Real Estate training (1989), MECA (1994), Dissertation (2000), DETC (2001)

Not a complete list.

October, 2006
Volume 45 / Number 9

Quantitative, Qualitative, and Quasitative Inquiries in Human Performance Technology: Measure the Past, Observe the Present, and Imagine the Potential
by Sharon L. Bender, PhD

The author presents a complete picture approach to conducting investigations in the human performance technology (HPT) system. Applying a trio of inquiries (Q3), combining quantitative, qualitative, and quasitative approaches, enables practitioners to "measure the past, observe the present, and imagine the potential." Deploying HPT from this perspective helps practitioners to more thoroughly understand the complexities surrounding performance issues and to build a stronger case before ever attempting to select and promote an intervention. An amalgamation of devices is plausible in this dynamic approach. Benefit stems from asking pertinent questions in the investigative process. What has happened? What is happening? What will happen? These subquestions aid in the development of a grand tour research question, such as, What is the relationship between the past, present, and potential situations relative to the gap in performance?

Some Testimonials

This site also offers testimonials I've received in working with various individuals. Over the years I have received many kudos for my performance with classmates, students, instructors, co-workers, and others with whom I have become acquainted. Here are just a few:

Thank you for helping me to lay firm ground for my doctoral dissertation. I appreciate the help you rendered in fine tuning my research topic, and building Chapters 1-3 of my proposal. I am glad to announce to you that because of your contributions in helping me to have a great start, I have completed my PhD degree. I have submitted my approved final dissertation for publication and am waiting for the dean's final approval before I can officially be called, "Doctor." Thank you Dr. Sharon for your help. You did a great job, I am not sure if I was going to be able to complete the doctoral research in such a timely manner if it was not for your help. — A. N., Doctoral Candidate

As a student in Dr. Bender's Strategic Management course in 2000 I can recall her sharing her ideas about SWOT analysis. She introduced the idea of a hybrid formula in which she suggested merging "weaknesses and threats" as simply constraints or roadblocks to success. Dr. Bender was among the course instructors that I remember, due to her level of devotion to her students. She was equally helpful in my completion of my Capstone Project. — B. Westerbeek

I remember your approaches to simplifying things back in our Knoll Pharmaceutical days in 1996. You modified our much hated SWOT analysis to three easier steps. I am going to have to use all of the concepts at your site because I think you are the MASTER of organizational concepts! — Barbara Wiesing, Co-Worker, BASF

I have served as a team member of the MECA (Management/Employee Communication Agreement) focus group in 1994 at AlliedSignal along with the team leader, Sharon L. Bender. In working through the problem in our meeting Sharon used a form of triangulation to categorize the issues presented. — Emilia Remirez, Team Member, AlliedSignal

[More Testimonials]

Important Notice

Because most of the terminology used in my naming conventions associated with my concepts and inventions comprises phrases and terms common in the public domain (and therefore potentially having no novelty or concrete meaning), "Bender" is to be added to each model, ensuring ownership and novelty to each of my models. The most significant element is in defining the use of applications. An example is Bender's SCaT Model.

Although content at this site is not warranted as being fit for a particular use, it has proven helpful to others in various forms over the years. The sole purpose of offering my publications has been to help others. I have never had any financial or personal gain from my publications for instance. I have only enjoyed using my constructs to help people to succeed. My helping others has come in the form of a free complimentary "service." To view how this site has helped my students, please visit my Testimonials page. Another service I have provided over the years is to list helpful resources, suggesting other sites and sources for additional information, particularly performance improvement related services.

I maintain copyrights to all pre-existing content that has been housed at my personal Web site, dating back to the origination of this site at Register.com on September 26, 2000 and earlier. This site continues to be a storehouse of my inventions and related publications for public use and enjoyment. It has also served as an educational tool for students. Please note that all works previously published at this site under various hosted site names (e.g., GeoCities and AngelFire) are dually covered under common law copyright. Also note that registration is not required in the U.S. to have enforceable trademark and copyrights. Rather, these "common law" rights arise from actual use of a mark or intellectual property, particularly in connection with products or services. These types of rights are referred to as "common law rights." I have been using my inventions in varying applications since the 1980s, and since 1999 I have used my personal Web site to provide an assisting service to my students. I have also contributed to a women's magazine using my conceptions and to aid a Canadian school in developing a children's ethics program. If you have any questions about my inventions as published, please feel free to contact me.

Enjoy!

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